Our Rates

One of the most important questions we get asked is “How much is my appliance repair going to cost?” So that you can make an informed decision, we have included our repair rates here. These rates do not include the discounts on offer.

Service Call Fee

This is applied only once per job

Labour Rate Per 5 Minutes

Minimum 30 minutes charged per visit

Payment

Payment is due at the end of each visit. We accept Cash, Visa, Mastercard, American Express Credit/Debit, Bank Transfer and Cheque. Credit/Debit Card payments are eligible for a 2.5% discount.

Discounts

We offer a 10% discount on the Service Call, if the booking is made online.

We also offer a further 2.5% discount on the Labour Rate if payment is made by Visa, Mastercard or American Express (both Credit and Debit) during our visit. 

The Terms & Conditions of Service explains further how this works.

That’s good to know but how long does a job take?

It is understandable the frustration in not knowing what something will cost. We aim to complete most of our jobs within 1.5 hours of labour. This includes diagnostic, sourcing and collection of parts, repair and a testing cycle. If you have extra appliances or things for us to do, things may take longer.  You can find other information in our FAQ.

Capped Price Labour on a Repair

You want to know how much a repair on your appliance is going to cost. While each repair is different, I want to give you certainty in labour pricing. With this in mind, if we are able to complete an appliance repair in your home, then the labour on that repair will be capped to 2.5 hours labour. Terms and Conditions apply so be sure to check those out.

Ok great but what are parts going to cost me?

These figures vary wildly between manufacurers, appliances and our supply network. In general, parts typically cost between $30 and $150. There are some exceptions, for example some motors and control electronics can cost more than this. If parts are going to cost more than $250 (or another pre-arranged figure), we contact you before ordering, to help speed up the repair process.

To Summarise (is it worth it to repair?)

We get asked this question a lot, and it is not really something we can answer for you. Here are some figures to consider:
-Our minimum charge is $207.50 (if you qualify for all discounts, it is $190.88)
-We aim to complete the job in under $532.50 (service call, parts and labour. Discounted $513.94)
-Service Call & Labour is capped to $557.50 (with discount $534.56)
-We revisit if parts cost more than $250
This sets an upper limit of $807.50 (discounted $784.56). This puts a repair between approximately 13.5% to 55.5% of a new appliance (average $1600 appliance). Depending on the age of your appliance, this can be cost effective to repair.

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Brands We Repair

These are just some of the major brands found around Canberra that we can repair. If your appliance has parts available, we can repair it.

fix repair Asko washing machine, dishwasher, appliance Canberra Ginger Beard Repair Service
fix repair Bosch washing machine, dishwasher, refrigerator, cooktop, oven, appliance Canberra Ginger Beard Repair Service
fix repair Dishlex dishwasher, appliance Canberra Ginger Beard Repair Service
fix repair Electrolux washing machine, fridge, refrigerator, dishwasher, dryer, appliance  Canberra Ginger Beard Repair Service
fix repair Fisher & Paykel washing machine, dishwasher, dishdrawer, fridge, refrigerator, dryer, appliance Canberra Ginger Beard Repair Service
fix repair Hisense washing machine, fridge, freezer, appliance Canberra Ginger Beard Repair Service
fix repair Hoover washing machine, appliance Canberra Ginger Beard Repair Service
fix repair Kelvinator Refrigerator, freezer, stove, oven, appliance Canberra Ginger Beard Repair Service
fix repair LG washing machine, fridge, refrigerator, appliance Canberra Ginger Beard Repair Service
fix repair Miele washing machine, dryer, dishwasher, oven, stove, cooktop, appliance Canberra Ginger Beard Repair Service
fix repair Omega washing machine, dishwasher, oven, stove, cooktop, appliance Canberra Ginger Beard Repair Service
fix repair Samsung washing machine, dishwasher, dryer, fridge, refrigerator, appliance Canberra Ginger Beard Repair Service
fix repair Simpson washing machine, dryer, appliance Canberra Ginger Beard Repair Service
fix repair Smeg oven, cooktop, stove, dishwasher, appliance Canberra Ginger Beard Repair Service
fix repair Westinghouse washing machine, fridge, refrigerator, dishwasher, oven, stove, cooktop, appliance Canberra Ginger Beard Repair Service
fix repair Whirlpool washing machine, oven, refrigerator, dryer, appliance Canberra Ginger Beard Repair Service

The Ginger Beard Repair Service Team

The Ginger Beard Repair Service Team has the problem solving skills and experience to be able to repair your appliances.

The Ginger Beard Repair Service Technical Team

Taken at our first end of year celebration in 2020. Tait, Jessica, Benjamin and Max. Our Admin Team consisting of Kathryn and Brian are a little shy

About

The Ginger Beard Repair Service
8am - 5:30pm Monday - Friday
ACN:  642 914 458
ABN:  51 642 914 458
Fyshwick ACT 2609

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