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About The Ginger Beard Repair Service

Who We Are: Trusted in Appliance Repair for Canberra.

We were founded with a passion for giving reliable, high-quality appliance repair services because we know how important it is to keep your home running smoothly. With years of experience and honest pricing, our technicians make sure every repair is done right, with no hidden fees or surprises.

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Committed to Quality, Driven by Trust

Our Mission

At The Ginger Beard Repair Service, we focus on giving you top-quality appliance repairs that last. Built on trust, we believe every customer deserves clear, honest, and reliable service. From the moment you contact us, we make sure communication is clear and pricing is honest—no hidden fees or surprises. Our skilled technicians bring their best to every repair, making sure your appliances work like new. We don’t just fix things—we build relationships, so you can feel confident knowing you’re working with a trusted partner who values your home and your time.

Our Core Values

  • Integrity in Every Repair

    We believe in doing what's right, every time. From transparent pricing to honest communication, integrity is at the core of how we serve our customers. We build trust by delivering on our promises without cutting corners.

  • Craftsmanship that Lasts

    Our repairs are not just quick fixes—they are solutions that stand the test of time. We take pride in the precision and care we put into each repair, ensuring that our craftsmanship delivers long-lasting results.

  • Solutions Over Sales

    Our goal is to solve problems, not upsell unnecessary services. We recommend what’s best for you and your appliance, focusing on practical, cost-effective solutions.

  • Continuous Improvement

    We believe in always getting better. By investing in training and staying ahead of industry trends, we ensure that our skills and knowledge grow to meet the evolving needs of our customers.

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The Team

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Tait

The Ginger Beard himself! Tait began the business in 2015 following a career in Electrical Repair. He is an electrician and has completed degrees in Engineering and IT. “Arte et Marte"

In the Field

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Jessica

Jessica joined GBRS in early 2019. She brings a wealth of knowledge and experience with multiple trade certifications.

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Benjamin

Joining in mid-2019, Benjamin brings with him qualifications in electronics and experience working on high-end small appliances

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Basanta

Joining the Field Team in 2022, Basanta brings with him post-graduate engineering qualifications from RMIT

In the Office

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Kathryn

“Head of the Engine Room”, Kathryn keeps us all in check, sending follow ups on on-going jobs and making sure documentation is complete.

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Erwin

Taking care of our bookings via email and phone, Erwin also sends out our initial enquiries to our parts supplier network, and follows up on enquiries from customers.

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PJ

Handling parts ordering and estimating, PJ assists us with contacting the customer when we have heard back from our suppliers.

Having Appliance Problems?

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Why We are the Right Choice for your Appliance Repairs

You need a team you can trust to replace your appliance quickly and efficiently. We're not just technicians; we’re dedicated to providing top-quality service and ensuring your home runs smoothly.

Transparent Pricing: No hidden fees! Our rates are right on our homepage.

Professional Service: Our technicians are experienced in appliance replacement.

Guarantee: All repairs come with a solid 12 month warranty. We even offer cover for the rest of your appliance too! We stand by our work.

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Hear from Our Happy Customers

This is what our customers say about the Ginger Beard Repair Service:

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