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In-Home Repairs Across Canberra
Oven, Stove & Cooktop Repairs in Canberra
Oven not heating, a cooktop zone that's died, or a stove tripping the power? We diagnose and repair cooking appliances in your kitchen.
Book online and save 10% on your Service Call Fee.
Pay by card at the end of the visit and save 2.5% on labour.
Start Here
Oven, Stove & Cooktop Problems We Can Help With
Wall ovens, under-bench ovens, ceramic and induction cooktops, and freestanding stoves where the two are one appliance. Find the one that sounds like yours — you don't need to work out the cause, and you don't need to know what the part is called.
Oven faults
Not heating at all
The oven turns on and the light works, but nothing inside ever gets hot.
Never gets up to temperature
Takes forever to warm up, or sits well below whatever you set it to.
Cooking unevenly
Burning on one side, raw on the other, or nothing browning on top.
Grill not working
The oven bakes fine but the grill stays cold, or only part of it glows.
Fan noisy or not running
A rattle or grinding from the back, or a fan that never starts up.
Door or hinge problems
The door drops, won't shut properly, or heat escapes around the seal.
Display or error code
A code on the panel, a blank display, or buttons that won't respond. Tell us the code when you book.
Trips the power
The safety switch goes when you turn the oven on, or partway through cooking.
Cooktop faults
One zone has stopped
The rest of the cooktop is fine but one hotplate or zone stays cold.
Nothing works at all
No zones heat and no lights come on, as though it has no power.
Induction won't detect the pan
The zone beeps, flashes or shuts straight off with cookware that used to work.
Cycling on and off
A zone that keeps dropping out and coming back, or won't hold a steady heat.
Stuck on full heat
The control makes no difference — the zone runs flat out wherever you set it.
Switch or touch control dead
A knob that spins without doing anything, or touch controls that ignore you.
Error code showing
A code or flashing symbol on a ceramic or induction cooktop. The code helps us prepare.
Cracked or damaged surface
A chip or crack in the ceramic or glass. Stop using it and book — we'll check what's available.
Got a freestanding stove? It's both appliances in one, so the fault could be in either half — use whichever list matches what you're seeing. If both the oven and the cooktop are playing up, say so when you book and we'll look at both in the same visit.
How It Works
What Happens at the Visit
Book a time
Choose a slot online and save 10% on the Service Call Fee. Tell us the make, model and what the appliance is doing.
Know when we're coming
Confirmation email, a reminder the day before, a text when we're one job away, then live tracking on the way.
Diagnose the fault
The technician tests the appliance, identifies what has failed and explains the cost before any repair work starts.
Repair or order parts
We carry common elements and energy regulators, so many jobs finish on the spot. If a part is needed there's no second Service Call Fee.
Test and follow up
We run our oven and cooktop checks before closing the job, then follow up two weeks later to confirm all is well.
What we check before we call it finished
On an oven
- Every element that applies — grill, top bake, base and fan
- The thermostat holds temperature and can be adjusted
- All fans, both cooling and internal
On a cooktop
- Every heating element or zone
- The heat control on every one of them
- On induction, that the coil and pan sensing work on each zone
Good to know about testing
- Testing only finds what isn't working at the time we're there, so intermittent faults are worth describing carefully.
- Some checks depend on others — while the original fault is present, later stages can't always be tested.
- Anything extra we find along the way gets shown to you and repaired within the same labour cap.
Worth doing before we arrive
- Please don't use the oven or cooktop before the appointment. Our first checks have to be made on a cold appliance before we can test how it runs.
- Clear the cooktop and empty the oven, including trays and racks, so everything can be tested.
- Leave the appliance connected, with power available at the wall or switchboard. It can only be diagnosed with the power on.
- Please don't pull a built-in oven or cooktop out yourself — most are wired in, and that's part of the job.
- The model and serial number are usually on a label around the oven door frame or under the cooktop. A photo when you book helps us come prepared.
- If the fault comes and goes, note when it happens and what you were cooking.
Clear Costs
What an Oven, Stove or Cooktop Repair Costs
Charges are listed separately — Service Call Fee, labour, and parts. Parts are always quoted before we fit them.
Initial Visit
$150 + $100
(Service Call Fee) + (Min. Labour)
- Min. labour includes the first 30 minutes.
- Extra labour: $16.67 per 5 min after 30 min.
- Book online to save 10% on the Service Call Fee.
Return Visit to Fit Parts
$100
(Min. Labour)
- Min. labour includes the first 30 minutes.
- Extra labour: $16.67 per 5 min after 30 min.
- No second Service Call Fee on return visits.
Capped Price Labour
Completion Goal: 1.5 hours per appliance.
Labour Cap: Maximum 2.5 hours per appliance, regardless of how long the repair takes.
Discounts
Save 10% on the Service Call Fee when you book online, reducing $150 by 10%.
Save 2.5% on labour when you pay in person by Visa, Mastercard or Amex at the end of each visit.
A freestanding stove is one appliance and has one labour cap. If your oven and a separate built-in cooktop both need attention, each is its own appliance with its own cap — but there's still only one Service Call Fee for the visit.
If diagnosis shows the repair is outside what we cover — work on the gas system, for instance — the charge is the Service Call Fee only, with no labour on top. Full charges, payment methods and travel rates are set out under Rates & Discounts.
Book a RepairRepair Scope
What We Can Repair
Cooking appliances are mostly electrical, and the electrical side is our work. The line worth knowing before you book runs between the appliance's electrical system and its gas system.
We repair this
The appliance's electrical and mechanical parts
- Heating elements — grill, top bake, base, fan and cooktop
- Thermostats, temperature sensors and energy regulators
- Switches, knobs, touch controls and control boards
- Induction coils and pan sensing
- Cooling and internal fans
- Doors, hinges, seals and inner door glass
- Internal wiring, terminals and connections
- On gas appliances: ignition, thermocouples and user-level maintenance
Most built-in ovens and cooktops are wired in rather than plugged in. That's normal in-home work for us — our founder is an electrician, and there are electricians and electronics specialists among our technicians.
A gas fitter repairs this
Anything in the gas system
- Burners, gas valves and regulators
- Gas connections, hoses and leaks
- Any alteration to the gas system itself
We're not licensed gas fitters. The only thing we do to a gas system is shut the gas off at the appliance as a safety precaution while we work.
A gas connection can also deteriorate over time, so moving an appliance to reach electrical parts can reveal a leak that was already there. We recommend a gas fitter does a leak check once the electrical repair is done.
Two other things worth knowing.
- Reaching the components under a ceramic or induction cooktop means lifting the surface, which is sometimes held down with strong adhesive. There's a small risk of breakage, covered in our Terms & Conditions of Service, and we'll talk it through before starting.
- We repair the appliance. If the fault turns out to be in the house wiring, the circuit or the switchboard, that's work for an electrician on the building side — you'll still leave the visit knowing exactly what we found.
Practical Repair Advice
Repair or Replace Your Oven, Stove or Cooktop?
Cooking appliances are among the better ones to repair. Elements, thermostats, switches, fans and hinges are usually fixable for a fraction of the cost of a new appliance — and capped labour means the repair bill can't run away from you.
Repair usually makes sense when
- The fault is an element, thermostat, switch, fan or control
- The failed part is available and reasonably priced
- The ceramic or glass surface is cracked but the appliance is otherwise sound
- The oven frame, cavity and door are in good condition
- The appliance is built in and sized to an existing cutout
Replacement may be the better call when
- Parts are no longer available for the model
- The oven frame or cavity is extensively rusted
- Several elements and controls have failed on an older cooktop
- The part cost approaches the value of the appliance
- Several unrelated faults have appeared in a short time
Fit is what catches people out. A replacement has to suit the existing cutout or benchtop opening and its electrical connection, and sizes have changed over the years — so repairing a sound appliance is often the better value.
We'll tell you which once it's diagnosed. If replacement wins, we handle that too: buy from a Fyshwick retailer and we'll collect it free, install it, and take the old appliance and packaging away. No second Service Call Fee after a repair visit, and the installation carries a 12-month warranty.
If we've recommended replacement but can still get the appliance working, that repair isn't covered by our repair warranty. We'll tell you before doing the work.
Explore Appliance ReplacementBook a RepairCooking Appliance Brands
Brands We Work On
With a network of more than 30 parts suppliers around the country, we can repair almost any oven, cooktop or stove brand sold in Australia, as long as parts are still available for the model. That covers wall and under-bench ovens, ceramic and induction cooktops, and freestanding stoves.
Authorised Service Agent
Through Warranty Partners
We Also Service
Can't see your brand? Send us the manufacturer, model and appliance type and we'll check parts availability with our suppliers. You can see every brand we work with under Brands We Repair.
Who Turns Up
Local Technicians You Can Trust
GBRS has been repairing appliances for Canberra homes since 2015, from a base in Fyshwick. The person at your door is one of our own technicians — not a subcontractor you've never heard of.
The people who turn up
Qualified, and kept current
Tait started GBRS in 2015 after a career in electrical repair; he's an electrician with degrees in engineering and IT. Between our technicians we have degree-qualified engineers, electronics specialists, electricians and multiple Cert IV qualifications — which matters more on cooking appliances than on most, because they're fixed electrical equipment.
Reviews we don't get to write
Every completed GBRS job triggers a feedback request through ServiceM8, and this feed is what comes back — across every appliance type we repair. We don't write the reviews, pick which ones appear or take any down.
Before You Book
Oven, Stove & Cooktop Repair Questions
Book an Oven, Stove or Cooktop Repair
Pick a time online and save 10% on the Service Call Fee. Tell us the make, model and what the appliance is doing, and we'll bring what we're likely to need.
Book OnlinePrefer to talk it through? Call 02 6190 0457 or email enquiry@gbrs.com.au.
Canberra appliance repairs without the runaround. Save 10% on the Service Call Fee when you book online.