Falcon Repairs in Canberra
In-home repairs for Falcon range cookers, ovens, cooktops and rangehoods across Canberra and Queanbeyan, from an authorised Falcon service agent.
Need a repair today?Need a same-day repair? Call us between 8:00–8:30am, Monday to Friday, to check availability.Same-day spots are limited and usually filled by 8:30am. Call us to check whether anything has opened up.
Still under warranty? Contact Falcon first — here’s why.
Authorised Service Agent
Authorised for Falcon
Still under warranty
Contact Falcon first. They check your warranty and issue the work order to a local service agent — ask for GBRS and it comes to us. Booking and paying us directly for a repair Falcon would have covered means paying for something you were entitled to under warranty.
Out of warranty
Book with us directly. You get the same technicians and manufacturer information as a warranty job, at our standard published rates.
Book a RepairWhat being authorised means for your repair
- Access to Falcon’s parts books and service manuals
- Genuine parts through Falcon’s Australian distributor, Andi-Co
- Warranty work orders issued to us for Falcon appliances
What We Repair
The Falcon Appliances We Repair
We repair Falcon appliances in your home across Canberra and Queanbeyan:
From Our Job Notes
Falcon Repairs We’ve Carried Out
A few real Falcon jobs from around Canberra — what the customer noticed, what was actually wrong, and how it was fixed.
Falcon Professional+ FXP dual-fuel cooker, Queanbeyan East
What the customer saw: The oven wasn’t heating properly.
What we found: The function switch had snapped internally. Some elements weren’t operating, and the indicator light glowed dimly even when switched off.
What we did: Replaced the function switch and tested the oven functions. All elements tested correctly.
Falcon FX 90 dual-fuel cooker, Nicholls
What the customer saw: Two cooktop burners weren’t igniting reliably.
What we found: A strand of metal swarf was shorting one ignition electrode. On the other burner, the spark was reaching the burner body rather than the correct ignition point.
What we did: Removed the metal swarf, cleaned the other ignition terminal and refitted the burner body. Both burners then sparked and lit correctly.
Falcon Elan 90 dual-fuel cooker, Yarralumla
What the customer saw: Some cooktop burners wouldn’t light.
What we found: Debris in the rear-right burner’s passage. The cooker also rocked, and the front-right burner had an excessively high flame.
What we did: Cleaned the burner and cleared ash from its passage, then cleaned the remaining burners. Ignition was restored and the cooker levelled, and we advised that the high flame needed adjustment by a licensed gas fitter.
Falcon Classic Deluxe 110 dual-fuel cooker, Nicholls
What the customer saw: The oven door latch was broken.
What we found: The door needed a replacement latch to hold it closed.
What we did: Installed the replacement latch and confirmed the door closed and stayed closed.
Falcon Nexus 110 Steam induction cooker, Murrumbateman
What the customer saw: The induction cooktop was bent.
What we found: Inspection confirmed the damage to the cooktop assembly.
What we did: Replaced the cooktop assembly supplied by the manufacturer. Operational testing couldn’t be completed because the property had no power at the time.
Falcon rangehood, Downer
What the customer saw: Both rangehood lights had stopped working.
What we found: Power was reaching the light sockets, and all fan speeds worked correctly. Both light globes needed replacing.
What we did: Replaced both globes with the correct size and tested the lights. Both worked correctly.
Examples from individual jobs. Similar symptoms can have different causes; diagnosis confirms the repair required.
How It Works
What Happens at the Visit
Book a time
Choose a slot online and save 10% on the Service Call Fee. Tell us the model and what the appliance is doing. Under warranty? Contact Falcon first.
Know when we're coming
Confirmation email, a reminder the day before, a text when we're one job away, then live tracking on the way.
Diagnose the fault
The technician tests the appliance, finds the cause and explains the cost before any repair work starts.
Repair or order parts
Many faults are finished on the spot. If a part is needed we order it and book a return visit — no second Service Call Fee.
Test and follow up
We test the appliance before closing the job, then follow up two weeks later to confirm all is well.
Who Turns Up
Local Technicians You Can Trust
GBRS has been repairing appliances for Canberra homes since 2015, from a base in Fyshwick. The person at your door is one of our own technicians — not a subcontractor you've never heard of.
The people who turn up
Qualified, and kept current
Our team includes degree-qualified engineers, electronics specialists, electricians and holders of multiple Cert IV qualifications — which matters on range cookers, because they’re fixed electrical equipment. We work from Falcon’s current parts books and service manuals, and as an authorised agent we can go to Falcon’s Australian distributor, Andi-Co, when a cooker needs it.
Reviews we don't get to write
Every completed GBRS job triggers a feedback request through ServiceM8, and this feed is what comes back — across every appliance type and brand we repair. We don't write the reviews, pick which ones appear or take any down.
What customers say about our oven and cooktop repairs
From our Google reviews, in the customers’ own words.
★★★★★“Had an excellent experience with the Ginger Beard Repair Service! Tait was very communicative, explained the issue and solution in depth and installed a bypass to allow my oven to work while we wait for the part to be delivered. He also fixed a broken hob switch while testing the oven that had been driving me mad for weeks. Highly recommend the team and will be calling them again in the future!”
★★★★★“Tait was really helpful and professional. He went extra mile to find parts for my cooktop which are not available easily. …”
Book a Falcon Repair
Out of warranty? Book online to pick a time and save 10% on the Service Call Fee. Still under warranty? Contact Falcon and ask for GBRS.
In short: booked online, a repair visit starts at $235 including GST: the $135 Service Call Fee plus $100 for the first 30 minutes of labour. After that, labour is $16.67 per 5 minutes, capped at 2.5 hours per appliance, and any parts are quoted before they’re ordered. Pay in person by card at the end of the visit and you save a further 2.5% on labour.
Book a RepairCall 02 6190 0457