For Property Managers & Landlords
Appliance Repairs for Rental Properties in Canberra
We already work with property management agencies across Canberra. Send us the work order and we’ll arrange access with the tenant, repair the appliance and report back to you.
Work orders accepted from PropertyTree, Tapi, PropertyMe, Ailo, Console and email.
Working With Agencies
How a Rental Repair Runs
Repairs in a managed property involve more people than a homeowner booking for themselves. This is how we keep the agency, the tenant and the owner in the loop without extra work for your team.
Work orders the way you already send them
We accept work orders from PropertyTree, Tapi, PropertyMe, Ailo and Console, or by email. Send it the way your agency already works and we’ll take it from there.
We arrange access with the tenant
Once we have the work order, we contact the tenant directly to arrange a time, so your team isn’t stuck relaying messages back and forth.
Findings reported back
You hear what we found and what happens next. Where a decision has to be documented — for an owner, an insurer or a repair-or-replace call — we put it in writing. See Inspection & Reporting.
Invoices addressed the way you need them
We usually address invoices care of, or to the attention of, the landlord. Whoever books the job is responsible for the invoice until it’s paid, unless the other party confirms by email that they’re taking it on.
Urgent faults
Let us know if the fault is urgent so our team can check the earliest available appointment.
Insured and licensed
Full public liability insurance, and our own technicians do the work. Electrical Contractor Licence 2017429. Canberra-owned since 2015.
Agency Accounts
Setting Up an Agency Account
Contact our team to discuss setting up an agency account, or send us your agency’s details below. At a minimum we need two things from you:
- A contact we can keep updated on each job
- A billing contact for invoices
Email enquiry@gbrs.com.au or call 02 6190 0457.
Pricing
The same published rates, with capped labour
Rental repairs use our standard published pricing, and labour on standard repairs is capped, so a job can’t run away from the owner. Account clients in good standing receive the Service Call Fee and labour discounts automatically — they don’t need to book online or pay by card to qualify.
See Rates & Discounts and our Terms & Conditions of Service.
Agency Details
Send Us Your Agency’s Details
Fill this in and our team will be in touch to discuss your agency account. It covers what we need to get work orders and invoices right from the first job.
What We Cover
Repair, Report or Replace
We repair washing machines, dryers, dishwashers, fridges, ovens, cooktops and stoves and rangehoods in the home. When a repair isn’t worth it, we can handle appliance replacement as one job, and when the owner or an insurer needs it documented, a written inspection report.
We cover Canberra and Queanbeyan with no travel fee, and travel further out by arrangement. See Areas We Service.
Ready to Send Us a Work Order?
Send it through PropertyTree, Tapi, PropertyMe, Ailo, Console or email, and include the tenant’s contact details and a short description of the fault.
Email a Work OrderAll Partner Services