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SoltAuthorised Service Agent

Solt Repairs in Canberra

In-home repairs for Solt washing machines, heat-pump dryers, dishwashers and fridges across Canberra and Queanbeyan, from an authorised Solt service agent.

Need a repair today?Need a same-day repair? Call us between 8:00–8:30am, Monday to Friday, to check availability.Same-day spots are limited and usually filled by 8:30am. Call us to check whether anything has opened up.

Still under warranty? Contact Solt first — here’s why.

Canberra & Surrounds In-home service from our Fyshwick base
12-Month Warranty Parts and labour on the repair
Capped-Price Labour Maximum 2.5 hours per appliance
Authorised for Solt Genuine parts direct from Residentia

Authorised Service Agent

Authorised for Solt

Still under warranty

Contact Solt first. They check your warranty and arrange the repair through Residentia’s warranty process. Booking and paying us directly for a repair Solt would have covered means paying for something you were entitled to under warranty.

Out of warranty

Book with us directly. You get the same technicians and manufacturer information as a warranty job, at our standard published rates.

Book a Repair

What being authorised means for your repair

  • Genuine Solt parts ordered direct from Residentia, the brand’s Australian distributor
  • Service documentation from Residentia when a repair needs it
  • Warranty repairs for Solt appliances through Residentia’s warranty process

What We Repair

The Solt Appliances We Repair

We repair Solt appliances in your home across Canberra and Queanbeyan:

From Our Job Records

What We’ve Found Diagnosing Solt Error Codes

These are codes and indicators from our own Solt jobs around Canberra and what we found when diagnosing them. The flashing Glass light has had different causes in different dishwashers — a code tells us where to start looking, not which part has failed. If you have a code, tell us when you book — it helps us prepare for the visit.

Code Appliance What we found
E2 GGSTLW55B top-loading washing machine A blockage at the drain pump spindle. Clearing it restored drainage during testing.
Flashing Glass light GGSDW6012 series dishwashers In one dishwasher, significant flooding with a suspected leak at the wash pump and heater seal, and pump corrosion. In another, a damaged drain-pump impeller causing slow drainage, with signs of overflow.

From Our Job Notes

Solt Repairs We’ve Carried Out

A few real Solt jobs from around Canberra — what the customer noticed, what was actually wrong, and how it was fixed.

Solt heat-pump dryer, Holt

What the customer saw: The drum wouldn’t turn.

What we found: A snapped drum belt. The drum turned smoothly by hand and the lint filter was clean.

What we did: Replaced the belt and tested the dryer, including turning and heating.

Solt top-loading washing machine, Gilmore

What the customer saw: An E2 error, and water not draining properly.

What we found: A blockage at the drain pump spindle.

What we did: Removed the blockage and ran the washer through a cycle, confirming it drained each time.

Solt dishwasher, Casey

What the customer saw: The dishwasher seemed stuck on the glass cycle.

What we found: Signs of water having collected in the base, and a sink drainage spigot that hadn’t been drilled out enough.

What we did: Opened up the spigot properly and tested the dishwasher. It drained correctly, with no leaks during testing.

Solt refrigerator, Narrabundah

What the customer saw: The fridge compartment wasn’t cooling.

What we found: The freezer fan wasn’t running, so cold air wasn’t reaching the fridge compartment. There was no air-duct blockage.

What we did: Diagnosed the failed fan and reported the repair to Residentia, who arranged a replacement appliance instead.

Solt refrigerator, Monash

What the customer saw: The refrigerator wouldn’t turn on.

What we found: A faulty extension lead, not a fault in the refrigerator.

What we did: Confirmed the refrigerator ran on a working power connection and recommended plugging it straight into a suitable outlet.

Examples from individual jobs. Similar symptoms can have different causes; diagnosis confirms the repair required.

How It Works

What Happens at the Visit

1

Book a time

Choose a slot online and save 10% on the Service Call Fee. Tell us the model and what the appliance is doing. Under warranty? Contact Solt first.

2

Know when we're coming

Confirmation email, a reminder the day before, a text when we're one job away, then live tracking on the way.

3

Diagnose the fault

The technician tests the appliance, finds the cause and explains the cost before any repair work starts.

4

Repair or order parts

Many faults are finished on the spot. If a part is needed we order it and book a return visit — no second Service Call Fee.

5

Test and follow up

We test the appliance before closing the job, then follow up two weeks later to confirm all is well.

Who Turns Up

Local Technicians You Can Trust

GBRS has been repairing appliances for Canberra homes since 2015, from a base in Fyshwick. The person at your door is one of our own technicians — not a subcontractor you've never heard of.

The people who turn up

Tait, founder of The Ginger Beard Repair Service
Tait
Jessica, GBRS field technician
Jessica
Benjamin, GBRS field technician
Benjamin
Basanta, GBRS field technician
Basanta

Qualified, and kept current

Between them, our technicians bring engineering degrees, electrical and electronics backgrounds and multiple Cert IV qualifications. Solt parts come to us direct from Residentia, and we can go to Residentia for service information when an appliance needs it.

Meet the team · Terms & Conditions of Service

Reviews we don't get to write

Every completed GBRS job triggers a feedback request through ServiceM8, and this feed is what comes back — across every appliance type and brand we repair. We don't write the reviews, pick which ones appear or take any down.

Feedback by ServiceM8

What customers say about our fridge and washing machine repairs

From our Google reviews, in the customers’ own words.

★★★★★

“Benjamin came out to troubleshoot our fridge’s leaking issue - he was very helpful, informative and explained everything in fantastic detail. Very happy with the service! Would definitely recommend”

Google review
★★★★★

“Jessica fixed my washing machine today. She’s an asset to your company. She was on time, fixed the problem in a timely manner and gave advice on future care of my appliance. Thanks again for a job well done.”

Google review

Read more reviews on Google

Book a Solt Repair

Out of warranty? Book online to pick a time and save 10% on the Service Call Fee. Still under warranty? Contact Solt first.

In short: booked online, a repair visit starts at $235 including GST: the $135 Service Call Fee plus $100 for the first 30 minutes of labour. After that, labour is $16.67 per 5 minutes, capped at 2.5 hours per appliance, and any parts are quoted before they’re ordered. Pay in person by card at the end of the visit and you save a further 2.5% on labour.

Book a RepairCall 02 6190 0457

Read our Google reviews

Ask Us About Your Solt

Not sure it’s worth repairing, or want to check something first? Send us the details and we’ll get back to you. Still under warranty? Contact Solt first.