GBRS min

Save 10% on the Service Call Fee when you book your repair online!

You can also reach out to us using the form below:

Fisher & PaykelAuthorised Service Agent

Fisher & Paykel Repairs in Canberra

In-home repairs for Fisher & Paykel DishDrawers, dishwashers, fridges, washing machines, dryers, ovens, cooktops and rangehoods — with genuine parts and Fisher & Paykel’s own service manuals and technical bulletins behind every job.

Need a repair today?Need a same-day repair? Call us between 8:00–8:30am, Monday to Friday, to check availability.Same-day spots are limited and usually filled by 8:30am. Call us to check whether anything has opened up.

Still under warranty? Contact Fisher & Paykel first — here’s why.

Canberra & Surrounds In-home service from our Fyshwick base
12-Month Warranty Parts and labour on the repair
Capped-Price Labour Maximum 2.5 hours per appliance
Authorised for Fisher & Paykel Genuine parts, manuals and bulletins

Authorised Service Agent

Authorised for Fisher & Paykel

Still under warranty

Contact Fisher & Paykel first. They check your warranty and issue the work order to a local service agent — ask for GBRS and it comes to us. Booking and paying us directly for a repair Fisher & Paykel would have covered means paying for something you were entitled to under warranty.

Out of warranty

Book with us directly. You get the same technicians, genuine parts and manufacturer information as a warranty job, at our standard published rates.

Book a Repair

What being authorised means for your repair

  • Genuine parts ordered directly from Fisher & Paykel
  • Access to Fisher & Paykel’s service manuals and technical bulletins
  • Warranty work orders issued to us by Fisher & Paykel

What We Repair

The Fisher & Paykel Appliances We Repair

We repair Fisher & Paykel appliances in your home across Canberra and Queanbeyan:

From Our Job Records

What We’ve Found Diagnosing Fisher & Paykel Error Codes

These are codes from our own Fisher & Paykel jobs around Canberra and what we found when diagnosing them. A code tells us where to start looking, not which part has failed, and the same code can mean different things on different appliances: on DishDrawers A3 has led us to draining faults, but on one wall oven we repaired it was the door lock. If you have a code, tell us when you book — it helps us prepare for the visit.

Code Appliance What we found
F1 DishDrawers, including DS603 and DD60 models A flooding alert. Causes we’ve found include worn or warped lid seals, a leaking heater seal, a loose water connection and excess detergent suds; in other cases, a drainage or control fault.
A3 DD60 DishDrawers Draining problems: a blocked sink spigot, a restricted drain hose or connector, or a damaged or worn rotor, including rotors damaged by broken glass.
F20 / 20 beeps French-door refrigerators, including RF610A and RF522ADUSX4 In the refrigerators we’ve diagnosed: broken, pinched or intermittent wiring to the door’s flapper heater, with the heater itself testing fine. Where the wiring fault was inside the door, the repair was a replacement door.
A6 DD60 DishDrawers Not filling enough because of a faulty inlet valve, or damaged rotor or motor parts affecting the wash.
37 / Err 37 Washing machines, including IW712, IW812 and WH7560J2 A drain pump that had overheated or stopped turning, in some cases with fluff wrapped around it.
F24 DD60 DishDrawers, including DD60SCW9 and DD60SCTX9 A rotor damaged by broken glass, or faulty motor windings.

From Our Job Notes

Fisher & Paykel Repairs We’ve Carried Out

A few real Fisher & Paykel jobs from around Canberra — what the customer noticed, what was actually wrong, and how it was fixed.

Fisher & Paykel DishDrawer, Turner

What the customer saw: Water pooling in the drawer and an A3 error.

What we found: Broken glass beneath the rotor had damaged its fins.

What we did: Removed the glass, replaced the rotor and tested a cycle. The dishwasher filled, washed, heated and drained correctly.

Fisher & Paykel front-load washing machine, Griffith

What the customer saw: The washing machine would not drain, and the door remained locked.

What we found: A blockage at the drain-pump spindle. The drain hose and sink connection were clear.

What we did: Removed the blockage and tested filling, washing, draining and spinning. We also showed the customer how to clean the filter and use the manual door release.

Fisher & Paykel DishDrawer, Lyneham

What the customer saw: The drawer had to be forced closed before a wash cycle would start.

What we found: The installation fixings and excess drain hose were interfering with the drawer’s movement.

What we did: Secured the drain hose clear of the drawer and refitted the dishwasher using alternative fixing points. The drawer closed properly and the appliance passed its cycle checks.

Fisher & Paykel vented dryer, Canberra City

What the customer saw: The dryer’s drum would not turn.

What we found: The motor capacitor was reading below its required capacity.

What we did: Removed the wall-mounted dryer, replaced the capacitor and tested it. The drum turned and the dryer heated correctly.

Fisher & Paykel wall oven, Ngunnawal

What the customer saw: The oven’s door lock was stuck, and an A3 error appeared.

What we found: The door-lock mechanism required replacement.

What we did: Replaced the door-lock motor, door switch and thermal overload, then tested the oven on fan-forced mode. The A3 error cleared.

Fisher & Paykel rangehood, Michelago

What the customer saw: The rangehood lights flickered, particularly at the lowest brightness setting.

What we found: The original globes were faulty. The fan and its speed settings worked correctly.

What we did: Tested the dimming function with known-good globes, confirmed the flickering stopped and advised the customer on suitable replacement globes.

Examples from individual jobs. Similar symptoms can have different causes; diagnosis confirms the repair required.

How It Works

What Happens at the Visit

1

Book a time

Choose a slot online and save 10% on the Service Call Fee. Tell us the model and what the appliance is doing. Under warranty? Contact Fisher & Paykel first.

2

Know when we're coming

Confirmation email, a reminder the day before, a text when we're one job away, then live tracking on the way.

3

Diagnose the fault

The technician tests the appliance, finds the cause and explains the cost before any repair work starts.

4

Repair or order parts

Many faults are finished on the spot. If a part is needed we order it and book a return visit — no second Service Call Fee.

5

Test and follow up

We test the appliance before closing the job, then follow up two weeks later to confirm all is well.

Who Turns Up

Local Technicians You Can Trust

GBRS has been repairing appliances for Canberra homes since 2015, from a base in Fyshwick. The person at your door is one of our own technicians — not a subcontractor you've never heard of.

The people who turn up

Tait, founder of The Ginger Beard Repair Service
Tait
Jessica, GBRS field technician
Jessica
Benjamin, GBRS field technician
Benjamin
Basanta, GBRS field technician
Basanta

Qualified, and kept current

Our technicians include degree-qualified engineers, electronics specialists, electricians and holders of multiple Cert IV qualifications. We keep up with Fisher & Paykel’s service information and technical bulletins as models change, and as an authorised agent we can go straight back to Fisher & Paykel when an appliance needs it.

Meet the team · Terms & Conditions of Service

Reviews we don't get to write

Every completed GBRS job triggers a feedback request through ServiceM8, and this feed is what comes back — across every appliance type and brand we repair. We don't write the reviews, pick which ones appear or take any down.

Feedback by ServiceM8

What Fisher & Paykel owners say

From our Google reviews, in the customers’ own words.

★★★★★

“Had a minor problem that was a warranty issue. Fisher & Paykel referred me to GBRS. Tait was on time, with amazing communication, professionalism and reliability. Job done quickly. I do recommend this service.”

Google review
★★★★★

“Recommended by F&P to install their dish-drawer dishwasher in Canberra. They were prompt and knew what they were doing. Couldn’t be happier with their service. Will not be going anywhere else for future repair/install work.”

Google review
★★★★★

“Repair to our rental property dishdrawer was prompt and professional. Gave the Error Code when booking the service and repair man James arrived on time with the part required. Dishwasher working again in less than 15 minutes.”

Google review
★★★★★

“… My front loader had its struts replaced only so I wasn’t charged for the ordered springs. My F&P front loader now spins silently without the rock and roll — just like new …”

Google review

Read more reviews on Google

Book a Fisher & Paykel Repair

Out of warranty? Book online to pick a time and save 10% on the Service Call Fee. Still under warranty? Contact Fisher & Paykel and ask for GBRS.

In short: booked online, a repair visit starts at $235 including GST: the $135 Service Call Fee plus $100 for the first 30 minutes of labour. After that, labour is $16.67 per 5 minutes, capped at 2.5 hours per appliance, and any parts are quoted before they’re ordered. Pay in person by card at the end of the visit and you save a further 2.5% on labour.

Book a RepairCall 02 6190 0457

Ask Us About Your Fisher & Paykel

Not sure it’s worth repairing, or want to check something first? Send us the details and we’ll get back to you. Still under warranty? Contact Fisher & Paykel first.